NISM 8 || Customer Experience -Voice - Fresher - Work From Home, Remote revenue

 

NISM 8 || Customer Experience -Voice - Fresher - Work From Home.

Job description

At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI).As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced. #Onespace is Angel Ones DEI Project

• Responsible for handling queries of customer through inbound calls
• Ensure quick and efficient resolution of customer queries / grievances.
• Manage large amounts of inbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, and provide solutions
• Executing trades on behalf of customer
• Have a good positive attitude-should be committed to the work
• Cross Sales

Technical Skills:

• NISM VIII/NISM 8 certification is mandatory
• Excellent oral/written communication skills in English is mandatory
• Good knowledge of financial market
• Should have Laptop/PC along with good Internet Connection
• Immediate joiner

1. Location --Remote
2. Work Experience --0-3 years
3. Salary -- 4 lakhs to 5 lakhs

Role: Customer Service

Industry Type: Financial Services (Broking)

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization

PG: MBA/PGDM in Any Specialization

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